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The player from Italy has requested withdrawal but it surely’s nonetheless pending. Player’s criticism continues to be fixed correctly.

"You agree that you will be free of charge to prefer to use the Gratowin companies and do so at your sole discretion and hazard. The business shall not be liable to you or any third party in deal, tort, negligence, or otherwise, for virtually any loss or destruction in any respect arising from or in almost any way related with your, or any 3rd party’s, use the companies, whether direct or indirect, like, without limitation, injury for loss of enterprise, lack of profits (which includes loss of or failure to receive anticipated winnings), business enterprise interruption, lack of enterprise info, or any other pecuniary or consequential reduction (even exactly where we are already notified by you of the potential for these kinds of reduction or injury). "

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The participant from Italy has not acquired their withdrawals. The casino statements that all withdrawals have already been processed. At some point the mistake was discovered and also the winnings paid. The difficulty was solved.

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With out identification documents they accepted the payments not made by me, my minor son and they didn't verify who he was and I did not get any response from the casino, with no license Italy Amns undecided, it is vital which they obtain. to withdraw they would have appreciated an id document, utility Invoice plus more, make sure you.